Service Department

 

Come down to one of our OC Car Dealers and get your Toyota or Nissan service done by industry certified technicians. Our service departments consist of helpful service advisors that will answer all and any of your vehicle concerns. At our Toyota and Nissan service centers, we only use OEM Toyota and OEM Nissan parts to ensure a proper service or repair. Check out our service specials for promotions and coupons from all three of our new and used car dealers in Orange County. Select an Orange County Nissan or Toyota service centers and find out more information below. Also see each service department’s hours and phone number below. Get quality service and maintenance on your vehicle at our OC Car Dealers. Click on one of the icons below to schedule an appointment today! 

Service Department - 866-938-9822

Service/Parts Hours
Mon-Fri 7:00am - 7:00pm
Sat 7:00am - 5:00pm
Sunday Closed
 

Service Reservations


Nothing is more important to Toyota than doing the right thing for our customers -- and restoring their confidence in the safety of our vehicles. We deeply regret the concern that our recalls are causing for our loyal customers, and we are making an all-out effort to develop and implement effective remedies as quickly as we can.

Our highest priority is to fix the accelerator pedal problems for our existing customers. We want to reassure Toyota owners that instances of sticking pedals are rare and generally do not occur suddenly. Toyota is currently in the process of recalling vehicles to remedy the issue of pedal entrapment and we have begun sending instructions to customers about how we will fix their vehicles. Customers who have any questions or have experienced any issues with their accelerator pedals should visit Toyota.com, contact the Toyota Customer Experience Center at 1-800-331-4331, or call us at 888-830-1999.
We’ve identified the cause of the problem and are focusing all of our energy and resources on developing and thoroughly testing remedies. Our engineers have been working around the clock and we’ve been in direct communication with the National Highway Traffic Safety Administration (NHTSA) throughout this process. We also appreciate the opportunity to inform the House Committee on Energy and Commerce about our efforts to address this situation for our customers and we pledge our full cooperation with the Committee.

Toyota has taken the unprecedented step of stopping production to help serve our customers quickly and ensure that all new Toyota vehicles going forward do not experience this problem. Toyota Motor Engineering & Manufacturing North America (TEMA) has also been working closely with our pedal supplier CTS on a revised design that effectively remedies the problem. These pedals are now in full production at CTS to support Toyota’s needs. At the same time, we continue to work with CTS to test effective pedal modifications for existing vehicles on the road that will be available to our customers as quickly as possible.

We appreciate the comments that Transportation Secretary Ray LaHood made today about the way Toyota has stepped up to meet our responsibilities to our customers, and we are determined to continue fulfilling our commitment to put our customers first.

For More Information CLICK HERE

 



Welcome to our online service department.
Whether it's regular maintenance, an oil change, or something more technical, our service department can handle all your needs. Our service staff prides themselves on fast, accurate, and reliable assessments of your vehicle's service requirements. We stand by the work we perform and strive to care for your vehicles with the all the TLC that you expect.

At Toyota Place in Garden Grove we take pride in our ability to service your needs after you've made that major investment. Our state-of-the-art Service Center is staffed by a friendly team of factory trained, certified technicians. With plenty of space and tons of talent we are ready to handle a full range of warranty and repair services that will satisfy you completely.

Choosing to wait for your vehicle?
No problem! We offer plenty of comfortable seating both inside and outside as well as a large variety of vending machines, cable television, and free WI-FI to keep your day going while you wait shortly for your vehicle to be completed. Whatever your choice may be we are here to fit into your time schedule and get your day back on track. We offer a shuttle service for those who choose not to wait at the dealership, please check

Don't forget...towing and shuttle services are available! You can just show up and have your vehicle serviced or If you have questions, or would like to schedule a service appointment, please call (888) 830-1999, fill out our form, or simply send us an email.

Se Habla Espanol.

 

  • Bobby Ramirez

    Bobby Ramirez

  • Vinnie Luc

    Vinnie Luc

  • Carlos Adame

    Carlos Adame

  • Randy Doan

    Randy Doan

  • Brad Jackson

    Brad Jackson

Service Department - 866-938-9822

Service/Parts Hours
Mon-Fri 7:00 AM until 7:00 PM
Sat 7:30 AM until 5:00 PM
Closed Sunday
 

Service Reservations

 

Welcome to the Service Department at OC Nissan Garden Grove!

"Why waste all day at the dealership? Many services available in less than an hour. Quiet waiting room and free WiFi."

At OC Nissan Garden Grove, you can expect prompt, courteous services and the superior workmanship that your Nissan vehicle deserves. The customer is our number one priority. Whether you are visiting us for routine maintenance or repair, our service professionals are ready to assist you.

We know that when your car is down, it can be a major inconvenience. This is why we provide fast, high quality services at reasonable prices. Contact OC Nissan Garden Grove today for all your automotive needs.

We offer a comfortable lounge where you can wait for your car, and a courtesy shuttle if you would rather wait at home. We look forward to assisting you!


 

  • Edward Ortiz

    Edward Ortiz
    Assistant Service Manager
    (714)620-8744

  • Ben Gonzalez

    Ben Gonzalez
    Service Advisor
    (714)620-8747

  • Robert Morrison

    Robert Morrison
    Warranty Administrator
    (714)620-8746

  • Not Available

    Ricardo Gonzalez
    Service Advisor
    (714)620-8743

  • Nick Meyers 

    Nick Meyers

  • Tom Harada

    Tom Harada

Service Department - 877-361-0374

Sales Hours
Mon-Sat 8:30 AM until -9:00 PM
Sun 9:30 AM until 8:00 PM
 

Service Reservations

 

Welcome to the Service Department at OC Nissan Irvine!

At OC Nissan Irvine, you can expect prompt, courteous services and the superior workmanship that your Nissan vehicle deserves. The customer is our number one priority. Whether you are visiting us for routine maintenance or repair, our service professionals are ready to assist you.

When it comes to enhancing or repairing your Nissan, the only place to go for Genuine Nissan Service and Parts is OC Nissan Irvine. Factory-trained, ASE-certified Nissan technicians understand Nissan vehicles better than anyone else. We look forward to assist you!

Call us Toll Free (800) 516-3205

We know that when your car is down, it can be a major inconvenience. This is why we provide fast, high quality services at reasonable prices. Contact OC Nissan Irvine today for all your automotive needs.

We offer a comfortable lounge where you can wait for your car, and a courtesy shuttle if you would rather wait at home.
 

  • Julie Prescott

    Julie Prescott
    Service Advisor
    Email Me

  • Jimmy Chuong

    Jimmy Chuong
    Service Advisor
    Email Me

  • Todd Klenz

    Todd Klenz
    Service Advisor
    Email Me

  • Steven Connors

    Steven Connors
    Service Advisor

  • Eddie Hernandez

    Eddie Hernandez
    Service Advisor

  • Caitlin Petty

    Caitlin Petty
    Service Cashier

  • Jessica Diaz

    Jessica Diaz
    Service Cashier

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